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Can Boosting Caregiver Morale Improve Nursing Home Care?

Can Boosting Caregiver Morale Improve Nursing Home Care?Improving employee engagement and moral can go a long way in the nursing home industry, not just for employee retention but for minimizing risk and liabilities as well. Nursing and caregiving is a service sector unlike many others because it requires a level of commitment to unparalleled quality of customer, or rather patient, service. In nursing, demeanor has a direct effect on the patient. For many caregivers, having good intentions and a kindly demeanor is second nature, but faced with long shifts, quick turn around times, and little downtime, it is not uncommon for caregivers to quickly become overworked, overwhelmed and burt out. Unfortunately, this can directly affect a caregivers moral, and ultimately their work performance. When caregiver morale slips, the patients and their families are often the ones who suffer most. Furthermore,

To improve caregiver engagement, nursing home managers and facility leaders can employ a number of different tactics. Here are a few of the most common strategies:

  • Personal Check-Ins: Many experts report that showing an interest in the lives and overall wellbeing of staff members, in addition to their work performance, goes a long way in boosting morale. When employees feel that an employer cares about their physical, emotional, social and financial well-being, they feel appreciated and valued. This can create an even deeper connection and investment in their work.
  • Team-Building: Countless studies chow that individuals who feel that they are part of a team often feel more supported and valued in their workplace. Whether it is working towards common goals or establishing a team tradition, team-building helps boost employee’s interpersonal relationships and overall job satisfaction.
  • Workplace Communication: One major factor that contributes to unhappiness and disengagement among caregivers is poor communication and organization. Any employee is less likely to remain engaged and invested in a job if they feel excluded or left in the dark about company developments or changes in the workplace. Strong communication will also help ensure that everyone understand the goals, expectations and their duties. Keeping employees informed will also prevent gossip and misinformation from surfacing and putting a damper on employee outlook.
  • Achievement Acknowledgement: Performance standards exist in caregiving for a reason, to ensure that every patient receives quality care, but some employees go above and beyond those expectations. Those who do deserve recognition for their efforts. Publicly recognizing when a workers take on extra shifts or responsibilities to help out, receives a compliment from a patient or their families, or achieves a personal goal is a great way to keep caregivers engaged and show that their efforts are valued. Acknowledging their work and personal achievements can create a sense of community and pride among staff members.

These are just a few of the ways caregiver home mangers can take a proactive approach in maintaining a positive staff morale. At DigniCARE, we understand that running a nursing home is about so much more than simply managing a business; caregivers are the backbone of the senior living industry. Their care is just as important as the residents they serve. For more information about our insurance products and Nursing Home Risk Management strategies, please contact us today at (855) 883-6306.

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