Jonathan Mawere
LNHA, PT, DPT, MD, Facility’s Administrator and COO Queens Boulevard Extended Care Facility

“I must say K&B went beyond what a typical insurance company would do. Most insurance companies just write the policy and you don’t see them until renewal time the next year. The DigniCARE representative actually came on site and had several training sessions with staff. We were able to look at risks that were affecting us such as pressure ulcer management, patient falls and continuity of care, among other key issues…We are very satisfied customers. The fact that they provided risk management and are actively engaged through the coverage period with us, that was a big deal. People talk a lot about great risk management ideas, but putting those ideas into action is what’s missing with other providers.”

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